Privacy Policy
QUEEN DESTINY CBD PRIVACY POLICY
December 06, 2021
Your privacy is important to us! This statement describes what we collect, what we do with it and how you can manage it, plus some information about how the site operates and the security safeguards we have in place.
The policies below are applicable to data and information collected through the Constant Contact website (including any versions optimized for viewing on a wireless or tablet device) (“Queen Destiny CBD Website”), all apps published by Queen Destiny CBD, and all interactive features and communications provided by Queen Destiny CBD, however accessed and/or used, that are operated by us, made available by us, or produced and maintained by or for Queen Destiny CBD (“Queen Destiny CBD,” “Us,” We,” or Our”).
What Information We Collect:
We collect two basic types of information, personal information and non-personal information. Personal information is information that you may supply to Us, as described more fully below, i.e., when you make a purchase, complete a survey or participate in a promotion, participate in a program, register on the Queen Destiny CBD website, upload content to a website or app, or provide your e-mail address. Non-personal information includes information that does not personally identify you, but it may include tracking and usage information about your location, demographics, use of the Queen Destiny CBD website and use of the internet (“Non-Personal Information”).
Collection of Personal Information Through Social Media Platforms when you interact with any Queen Destiny CBD page or account on a social media platform, including, but not limited to, Facebook, Twitter, Google+, Tumblr, LinkedIn, YouTube, Instagram, or Pinterest, we may collect the personal information that you make available to us on that page or account including your account ID or “user name.” However, we will comply with the privacy policies of the corresponding social media platform and we will only collect and store such personal information that we are permitted to collect by these social media platforms. If you publish your social media profile to Queen Destiny CBD, we may collect personal information that you make available as part of that profile.
How We Use Your Information:
We use your Personal Information and Non-Personal Information to:
- Process a purchase made online or with a credit card or Paypal in store.
- Process a return or exchange of a previously purchased item.
- Assist you with questions about products, delivery, billing or other issues.
- Improve product offerings.
- Send email receipts, order confirmations and delivery confirmations.
- Send customized mailings and emails with special offers, information and notices.
- Enable posting and follow-up of customer comments, reviews and suggestions.
- Confirm your identity to help prevent fraud or theft.
- Facilitate your participation in communities, forums, or other areas where you contribute content, reviews, or other feedback.
- Evaluate, improve and administer our services, products and programs.
- Utilize services administered or hosted by one of our contracted service providers or in-store associates.
- Perform statistical, demographic, and marketing analyses of users of the Queen Destiny CBD Website and interactive communications.
Sharing Your Information:
We do not disclose any of your Personal Information collected by us to any companies except (a) to our parent, subsidiaries, or related entities or (b) as otherwise disclosed in this Privacy Statement. In no event will we sell or rent your Personal Information as part of a customer list or similar transaction. We may share your Personal Information with:
- A vendor or delivery service (e.g. UPS, U.S. Postal Service) when a purchase or return is being shipped.
- A contracted service provider (e.g. payment processing).
- Advertisers or other companies with whom we have a marketing relationship in order to send you information/offers that we believe will be of interest to you.
- Law enforcement officials or judicial authorities when required by law.
- Appropriate persons or entities to assist in debt collection where you owe a debt to us.
- Appropriate persons or entities in conjunction with fraud protection.
Accessing & Controlling Your Personal Information Privacy Preferences / Opting Out:
When you provide us with your email address, you are automatically opted in to receive marketing emails about our products, services, sales and offers. You may change your marketing preferences or remove yourself from our mailing lists by clicking on the “unsubscribe” link in the footer of promotional emails, by e-mailing us at queendestinycbd@gmail.com or by contacting us at: 256-631-3390. Please allow sufficient time for your preferences to be processed.
Access to Personal Information
You may request access to the Personal Information we have about you. For detailed instructions, please contact us.
Security of Your Personal Information:
We maintain administrative, technical and physical safeguards designed to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology and processes in order to protect the security of the Queen Destiny CBD website. However, even with the best technology, no location is 100% secure. Where possible, we will ask that any third parties to whom we transfer your Personal Information to take comparable steps to protect that security.
Use of Our Queen Destiny CBD Website Intended Site Use:
Queen Destiny CBD Website and any interactive features are not intended or designed to attract users under the age of 21. We do not collect Personal Information from any person we know to be under the age of 21. If you are under 21, we ask that you not send us any Personal Information. Information sent to us will be housed on servers located in the United States. Do not send us information unless you consent to the application of U.S law and to the use and disclosure of your information consistent with this Privacy Statement.
Cookies:
The Queen Destiny CBD website and interactive features use cookies so that we (1) know who you are, (2) can access your account information (stored on our computers) in order to deliver products and services, and (3) can personalize the Queen Destiny CBD Website according to your preferences. Cookies are also required in order for you to add multiple items to your shopping cart before checking out. You may set your Web browser to notify you when you receive a cookie. However, if you do not accept cookies from the Queen Destiny CBD Website, you will limit the functionality.
Outside Links:
This Privacy Statement only applies to the Queen Destiny CBD website. The Queen Destiny CBD website may display links to other websites. These other sites and the information you submit to them are outside of our control. These websites may collect information about you and operate according to their own privacy practices, which may differ from those in this Privacy Statement. Consult that website’s privacy policy for more information about their practices and policies.
How Long Do We Keep Your Information?
Following termination or deactivation of your account, Queen Destiny CBD, its affiliates, or its service providers may retain Personal Information for a commercially reasonable time for backup, archival, and/or audit purposes. If you have any questions about termination or deactivation of your account, please contact us directly at queendestinycbd@gmail.com.
Assignment
We may change our ownership or corporate organization. We may also sell certain assets associated with the Queen Destiny CBD website. As a result, please be aware that in such event we may transfer some or all of your information to a company acquiring all or part of our assets or to another company with which we have merged. Under such circumstances we would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Statement, as it may be amended from time to time. Nevertheless, we cannot promise that an acquiring company or the merged company will have the same privacy practices or treat your information the same as described in this Privacy Statement.
Policy Changes and Getting More Information
From time to time, we may modify or amend this Privacy Statement in order to comply with new laws or regulations or to reflect changes in our business practices. Any changes in our policies will be communicated on this page. Changes may be made at any time, without prior notice. However, we may post a notice on the Queen Destiny CBD website or send an email describing any changes. If you have any questions about our handling of Personal Information, you may e-mail us at: queendestinycbd@gmail.com, call us at 256-631-3390.
Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at queendestinycbd@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at queendestinycbd@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping Policy
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
